Shared Hosting Pre-sales Frequently Asked Questions
This FAQ covers frequently asked sales questions about Voyager's Shared Hosting service. Should you have any additional questions, please contact customer service support@voyager.nz
Can I pay by cheque or bank payment?
Can I test and preview my site before going live on your server?
Do you offer telnet or shell access?
Do your plans support sub domains?
Do your servers run Linux or Windows?
How many domain names can I host under one plan?
What kind of servers are you using?
Are there any setup fees?
There are no setup fees for any of our web hosting plans!
Are your servers based in NZ?
Yes our servers are NZ based. We operate our own servers from our Christchurch based data centre. You can view more information about our network here: Voyager Hosting
Can I pay by cheque or bank payment?
Yes. We operate on a monthly invoice basis and accept payment by credit card, cheque or bank payment (Internet Banking, Automatic Payment)
Can I test and preview my site before going live on your server?
Yes. The Plesk Server Administrator allows you to preview your web site using the web server address. This will display your web site exactly as if you were accessing the site via the actual domain name. A site preview can be generated from the Plesk Server Administrator by clicking on the Site Preview button.
Do you offer telnet or shell access?
No, Voyager Hosting does not provide shell access for shared web hosting plans due to security reasons.
Do you support anonymous ftp?
Voyager Hosting does not provide anonymous FTP at this time.
Do your plans support sub domains?
Yes, they do. You can create unlimited sub domains for a domain name under any web hosting plan for both Linux and Windows platforms.
Do your servers run Linux or Windows?
We operate both platforms. Our Linux web hosting plans run on high availability cloud VM platform.
How many domain names can I host under one plan?
We support unlimited domain aliases under one account. That is, a domain name that points to the home directory of your web site. Domain aliases cannot be used to host multiple web sites under the one plan. A separate web hosting plan will need to be purchased for each web site you wish to host.
What kind of servers are you using?
Currently, our latest deployed servers are Dell R210 Quad Cores.
Get in touch
For any additional help, give us a call on 0800 477 333 (8AM to 10PM, 7 days a week).