Ring Groups enable call distribution to specific users, and you can assign an Extension number to the groups you create.
- In the Control Panel's menu on the left, click on Groups
- Click on Add Group
- Give the Ring Group a name, and assign it an Extension number
- Drag and drop from Available Users to Selected Users and click Create Group
- To customise your Group’s call distribution, select the Members box
- Distribute the call amongst your group's users by dragging the green bars along the timeline from beginning to end - time is represented in seconds.
- Once you are done, click Save Changes
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