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Find out more about our Voyager Voice system and how you can grow your business with it!

These videos are designed to give you an understanding of some of the features available to you in Voyager Voice and how you can set them up for yourself and get going!

Keep an eye out for more videos as we build our library!

Table of Contents

General
Introduction to Voyager Voice
Voyager Voice: Applications Overview
Voyager Voice: Call Recording
Voyager Voice: Control Panel

Call Centre Pro
Introduction
Permissions
Logging in and out
Queue List

Call Centre Pro Admin
Before You Start
Creating Members
Assigning Skills
Enabling the App
Creating Queues
Editing Queues
Queue Performance

General

Voyager Voice Introduction

 

Applications Overview

Call Recording

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Control Panel

Call Centre Pro

Call Centre Pro Introduction

 

Permissions

Logging In and Out

Back to top

 

Queue Lists

Call Centre Pro Administration

Before You Begin

 

Creating Members

Assigning Skills

 

Enabling the App

Creating Queues

 

Editing Queues

Queue Performance

Back to top

 

Get in touch

For any additional help, give us a call on 0800 477 333 (8AM to 10PM, 7 days a week).