Loading content to your site is performed using File Transfer Protocol (FTP). Please use the FTP IP address if your domain name is not currently live on our system.
NOTE: We do not currently support SFTP.
A number of pre-configured directories exist in your account, below is a short description of several of the important directories.
httpdocs - The location where all files made available on the web should be published to. The httpdocs directory is in your sites document root.
error_docs - The error docs directory allows you to customise server generated errors, such as page not found. Simply replace the files with your own customized versions and contact us to enable custom error docs for your hosting account.
statistics - Log files used for Web Statistics Reporting. These files can't be accessed directly by FTP, but can be accessed through the Plesk Administrator.